Kelvin
- Total activity 519
- Last activity
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Activity overview
Latest activity by Kelvin-
Kelvin commented,
@Bklee, please send your support inquiry to support@hypershop.com, the tech team will further assist you from there. Perhaps replacement will be the best solution.
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Kelvin commented,
@Bklee, after the FW updated is completed. Unplug the hub and then replug it back to computer to reflect the latest FW version on the unit.
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Kelvin created an article,
Can it work in clamshell mode?
Yes, it does as long as a power charger is plugged into the HyperDrive hub for pass through charging a host computer.
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Kelvin created an article,
Can it work in clamshell mode?
Yes, it does as long as a power charger is plugged into the hub for pass through charging a host computer.
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Kelvin created an article,
Fix discoloration (MacOS FW update)
This is the Mac OS FW application to address discoloration 1.) Connect hub to a host computer. Plug in HDMI cable to the HDMI port nearest to Ethernet port, and have the other end connected to HDM...
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Kelvin commented,
Jeffrey Smith It's actually free to install Windows 10 without a license key. Follow the link I sent to you on how to setup BootCamp on Mac and you're good to go to run the FW update on the H...
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Kelvin commented,
@Jeffrey Smith, if you run a BootCamp on MacBook, then you can do the FW update on a MacBook. https://support.apple.com/en-us/HT201468
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Kelvin created an article,
No HDMI output on Razer Blade computer
To address the issue of no HDMI output, please go to Razer Central software and set the GPU Mode to NVIDIA Optimus mode.
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Kelvin created an article,
User Guide
1.) Plug the hub into a USB-C/Thunderbolt3 port on a computer. 2.) The power LED at the bottom will light up 3.) The port description is shown in the image below. Plug in a computer USB-C wal...
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Kelvin commented,
@Connor, our engineering team is still working with the Analogix for the Mac OS FW application. We will post the update here. At this moment, it is unfortunate to say the FW in Windows applica...