Kelvin
- Total activity 469
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Activity overview
Latest activity by Kelvin-
Kelvin commented,
@Cang Dao, sorry to hear you never received the package. We're contacting Fedex now for further investigation. Our support associate will get back to you soon
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Kelvin created an article,
GN28N HyperDrive Net 6-in-2 USB-C Hub does not fit or gets detected by 2018 MacBook Pro
Due to Apple receiving numerous feedback about loose USB-C connections in earlier 2016/2017 MacBook Pro models, Apple decided to increase the tightness of USB-C ports in 2017 MacBook Pro and even m...
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Kelvin commented,
@Jason Pollock. The FAQ link is posted on the product page.https://www.hypershop.com/products/hyperdrive-7-5w-wireless-charger-stand-usb-c-hub
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Kelvin created an article,
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Kelvin created an article,
Does the HDMI or MiniDP work with other monitors?
Sorry to say the HDMI and MiniDP only work with the same type monitor. It has to be HDMI to HDMI or MiniDP to MiniDP. It does not work even with an adapter.
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Kelvin commented,
@Victor. please send email to support@hypershop.com, our support associate will reach out to you for replacement.
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Kelvin created an article,
Does the USB-A port support iPad and Apple SuperDrive?
Sorry to say the USB-A port is NOT compatible with iPad and Apple SuperDrive.
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Kelvin created an article,
Operating temperature on the hub.
The operating temperature of the hub can go up to 43˚C/ 109˚F. If it go over it, the hub will shut off completely to prevent any hazard.
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Kelvin created an article,
Does it support dual extended monitor?
It supports only one extended monitor, either HDMI or MiniDP when it's running on MacBook. However it does support dual extended monitor when it is running on the Windows laptop.
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Kelvin created an article,
What is the maximum output power to MacBoo?
The maximum throughput power from the hub to MacBook is 49W