Kelvin
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Activity overview
Latest activity by Kelvin-
Kelvin created an article,
How efficient is the GaN charger at charging the iPhone?
Model Rated Power Rated Power to charge iPhone Power Efficiency Actual Power used to charge iPhone Time to charge iPhone XS Max Time to charge iPhone XR HyperJuice 100W GaN charger 100W ...
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Kelvin created an article,
How to attach the wireless charging pad?
1.) Please slide out the side panel on the Ultimate charger. 2.) Align the wireless charging pad on the side track and slide it in. 3.)Slide in the wireless charging pad all the way to the bottom....
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Kelvin created an article,
Does it stay on wall socket steady when it is plugged in?
For the most part, the charger does stay on the wall socket steady. For homes that have older wall sockets, those sockets may have worn over time and do not grip plugs as tightly as before, s...
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Kelvin created an article,
Does it include the AUS plug adapter?
Yes, it does. Here is the image of the AUS plug adapter
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Kelvin created an article,
How to copy document files from third party iOS app to HyperCube?
Some users might have some document files wanted to transfer to an external storage device through HyperCube. Here is the instruction: 1.) In this example, we're transferring a file from Pages. S...
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Kelvin commented,
@Joe, our support associate will reach out to you for the replacement. Also, please do the hard reboot. Power off your iPad for 20 seconds, and then turn it on, reinsert the hub and check the aud...
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Kelvin commented,
@Lewie Edwards . Yes, correct PD600 is the latest firmware for ColorSpace UDMA3
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Kelvin created an article,
How to backup photos/contacts from phone?
1.) Plug the HyperCube into USB wall charger 2.) Connect the phone to the USB-A port 1 and USB storage device (USB pen drive/hard disk or card reader) to USB-A port 2 3.) La...
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Kelvin commented,
@Ken Kovar. Yes, the app is called "HyperDrive HyperCube" by maowen liu
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Kelvin commented,
@Doitfordavis Please do the hard reboot on MacBook. Power it off completely first and then turn it on again. If the issue remain the same, please send email to support@hypershop.com for replacement.