Kelvin
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Activity overview
Latest activity by Kelvin-
Kelvin created an article,
How to address no HDMI output when it's connected to M1 iPad Pro?
To get the HDMI output from the M1 iPad Pro, please have both PD charger and HDMI cable plugged into the hub first. After that, connects the hub to iPad to drive the HDMI output.
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Kelvin created an article,
HyperDrive 5-IN-1 USB-C hub user guide (HDMB2)
The user guide is attached.
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Kelvin created an article,
HyperDrive 7-IN-1 USB-C hub user guide (HD22HWM)
The user guide is attached.
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Kelvin commented,
Yes, we will post an update once the new FW is available.
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Kelvin created an article,
No connection after wake from sleep mode
First, we apologize for the inconvenience as there is a bug found in Power Delivery where it will disconnect the hub from MacBook after wake up from sleep mode. It affects only the M1 and M2 seri...
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Kelvin created an article,
Can it be connected to a USB-C monitor?
Yes, with a certain HDMI to USB-C adapter/cable connected it can drive an extended view on a USB-C monitor. The picture below demonstrates how a HDMI to USB-C adapter (Elebase) is connected to th...
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Kelvin commented,
@Aditi Sethi, please refer to the link below to address the issue: https://hypershop.zendesk.com/hc/en-us/articles/9342831058708-macOS-Ventura-Update-Troubleshooting
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Kelvin created an article,
User Manual for HDG212B and HDG215
The user manual for HDG212B and HDG215 are available here.
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Kelvin commented,
Imprensa SIEMACO-SP. you can use third party FTP file such as iFiles, https://apps.apple.com/us/app/ifiles/id336683524
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Kelvin created an article,
User Manual
Please download the user manual below.