Joseph I
- Total activity 208
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Activity overview
Latest activity by Joseph I-
Joseph I created an article,
HyperDrive Dual 4K adapter (HDM1H)
Please follow this link for the firmware update: https://hypershop.zendesk.com/hc/en-us/articles/4408981277716-Can-t-install-driver-on-Mac-for-display-adapter-Please-see-here-
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Joseph I created an article,
Why is it requesting to record my screen?
Our partner software creates a virtual display to go past the limitations of the M1 chip. To allow for a seamless experience, the software must know where the cursor is and the dimensions of the ...
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Joseph I created an article,
What do all the ports do?
Please see the below images for port descriptions
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Joseph I created an article,
My devices aren't connecting properly
To ensure your devices are connecting properly, we suggest trying this: The Hub cones with a dual USB-C connector, with one side having a hard plastic piece to hold the cables in place Move t...
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Joseph I created an article,
How do I charge my laptop off the Dock?
To charge, use the USB-C port closest to the Ethernet port.
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Joseph I created an article,
The HyperDrive does not seem like it wants to separate
When in shipping, the HyperDrive clamp portion can sometimes get stuck, but this is fairly easy to fix. If you cannot physically pull them apart after unscrewing the back, you may want to wedge s...
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Joseph I created an article,
Can't install driver on Mac for display adapter? Please see here.
This software ONLY applies to HyperDrive models HDM1 and HDM1H, seen at the link below. No other HyperDrive will work with this software. https://www.hypershop.com/pages/hyperdrive-dual-4k-hdmi-u...
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Joseph I created an article,
What port do I plug in the HyperDrive for iMac to?
For iMacs that have two Thunderbolt ports only, you can use any. For the iMacs with two Thunderbolt and two USB-C, the 5-port can plug into either, the 6-port with HDMI will need to plug into a Thu...
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Joseph I created an article,
Instruction Guide for setup (10-in-1 Hub only)
Please see link below:
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Joseph I created an article,
Is the iPad Pro 6-in-1 Hub compatible with the M1 iPad?
The iPad Pro 6-in-1 Hub is compatible with the M1 iPad Pro. However, the default black grip is designed for older iPads and isn't thick enough. To use it with the M1 iPad Pro, you want to swap wi...