General Questions – HYPERSupport

What does "casing only" mean?

Shirley
June 24, 2013 20:52

0 votes 0 comments

The displayed hard drive capacity on the HyperDrive does not tally with the hard drive manufacturer

Shirley
June 24, 2013 20:51

0 votes 0 comments

My Mac cannot detect or takes a long time to detect my HyperDrive. What's wrong?

Shirley
June 24, 2013 20:50

0 votes 0 comments

My HyperDrive is not able to read or access CF cards.

Shirley
June 24, 2013 20:49

0 votes 0 comments

My computer freezes while accessing HyperDrive.

Shirley
June 24, 2013 20:48

0 votes 0 comments

My computer cannot seem to import AVCHD video files that were copied to the HyperDrive.

Shirley
June 24, 2013 20:47

0 votes 0 comments

Is there an operational altitude limit for the HyperDrive?

Shirley
June 24, 2013 20:46

0 votes 0 comments

Using 2 or more HDD with the HyperDrive, is it possible to constantly swap out the hard drives?

Shirley
June 24, 2013 20:40

0 votes 0 comments

Is there a size limit to the memory card that can be used?

Shirley
June 21, 2013 01:02

0 votes 0 comments

Is HyperDrive able to support standard SD and SDHC larger than 4GB?

Shirley
June 21, 2013 01:01

0 votes 0 comments

If I wish to use 2 or more hard drives with the HyperDrive, is it possible to constantly swap out the hard drives?

Shirley
June 21, 2013 01:01

0 votes 1 comment

I get a "you do not have sufficient privileges" error on my Mac when I unsuccessfully try to transfer files from the HyperDrive to my Mac computer.

Shirley
June 21, 2013 01:00

0 votes 0 comments

I cannot connect my HyperDrive to the computer via USB

Shirley
June 21, 2013 00:59

0 votes 3 comments

I cannot access HyperDrive on my Windows PC. It is detecting HyperDrive as a MTP device and I have no permission to access this device.

Shirley
June 21, 2013 00:59

0 votes 0 comments

Does the HyperDrive backup RAW image or video files?

Shirley
June 21, 2013 00:40

0 votes 0 comments

Does the HyperDrive backup AVCHD video files?

Shirley
June 21, 2013 00:40

0 votes 0 comments

Does HyperDrive work with solar chargers?

Shirley
June 21, 2013 00:39

0 votes 0 comments

Does HyperDrive have USB OTG/host function where I can connect another USB device to the HyperDrive without going through the computer?

Shirley
June 21, 2013 00:37

0 votes 0 comments

Does HyperDrive create a new folder with every backup?

Shirley
June 21, 2013 00:35

0 votes 0 comments

Can the HyperDrive USB port connect to other USB devices like digital cameras, card readers, hard drives etc. without going through the computer?

Shirley
June 21, 2013 00:34

0 votes 0 comments

Can I transfer data between my computer and HyperDrive?

Shirley
June 21, 2013 00:20

0 votes 0 comments

I am shipping to an address outside the U.S. will I be liable for any import/customs duties and sales taxes?

Shirley
June 20, 2013 23:16

0 votes 0 comments

HyperDrive seems to be copying much more files/data than what is actually on the memory card. What are these extra files and how do I see them?

Shirley
June 20, 2013 23:12

0 votes 0 comments

How does a hard drive RPM and cache/buffer rating affect the transfer speed?

Shirley
June 20, 2013 23:10

0 votes 0 comments

Does the HyperDrive support the new SanDisk Extreme III & IV cards?

Shirley
June 20, 2013 23:09

0 votes 0 comments

Can I get support over the phone?

Shirley
June 20, 2013 23:08

0 votes 0 comments

Will I be notified when my order is shipped out?

Shirley
June 20, 2013 23:07

0 votes 1 comment

Does HyperDrive support UDMA memory cards?

Shirley
June 20, 2013 23:06

0 votes 0 comments

Using 2 or more HDD with the HyperDrive, is it possible to constantly swap out the hard drives?

Didn't find what you were looking for?