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HD319B - 6 port hub not connecting to iPad Pro 2021

Comments

4 comments

  • Christopher Stone

    I am having the same problem.  I’ve tried cards, different drives in different ports.  Even tried running power to the iPad through the keyboard.  The iPad is not recognizing anything plugged in through the HD319B.

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  • Kara Floutch

    Hi , i have the same problem , but no way to find firmware update hd319b , have you got the file  ? 

    thank you 

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  • Christopher Stone

    In my case it appears that the problem was in the connection. Even though the unit out of the box plugged into my iPad Pro with what seemed like a proper connection, I had to switch up the plate that surrounds the plug on the HD319B to make the connection work. Hypershop was good to provide a tiny screwdriver and different pieces to replace on the side where it connects to the device, but they didn't give any indication that making that change would be necessary to make it work at all. I would suggest they add that advice in a troubleshooting section of the documentation so that more people don't have similar struggles getting it to connect properly in the future.

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  • Kara Floutch

    Thank you very much for your advices ! it works when i replace the plate with another one , 

    Have a good day !

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