While overall I am happy with the functionality of the Colorspace UDMA3, I feel I have been somewhat cheated in buying this product. I say that rather confronting statement as Hyper has effectively not delivered on one of it's advertised features; namely, to back up or sync the internal drive to an external drive.
Given that the system ONLY accepts external drives formatted in FAT32 format, I would regard this as impossible to do as most external hard drives with a decent capacity these days are predominantly NTFS. I had bought an external hard drive with a 1 TB capacity to match the internal HDD of the UDMA3 without even considering that such a poor design choice would have been implemented. I don't even have the option to format such a drive in FAT32 format. Just how does HYPER expect us to practically back up such a large amount of data via sync? I think I, and your customers, deserve an explanation for this.
By limiting to the FAT32 format I'm afraid that promoting that such a device can back up to an external drive is bordering on false advertising, if not having already crossed that line in today's market.
I would greatly appreciate HYPER to directly address this issue and inform your customer base when a firmware update will be made available to deliver on the sync feature. If such an update were made this would greatly enhance the appeal of a much needed solution for remote backups when out in the field.
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