HyperDrive FAQ

HyperDriv Slim 8-IN-1 USBC hub

• Does the HDMI or MiniDP work with other monitors?
• Does the USB-A port support iPad and Apple SuperDrive?
• Operating temperature on the hub.
• Does it support dual extended monitor?
• What is the maximum output power to MacBoo?

HyperDrive 7.5W Wireless Charger USB-C Hub

• Ethernet port is not working
• HDMI port is not working
• Can't detect the SD and MicroSD card
• Does it support iPad and Apple Super Drive?
• How to setup the HyperDrive Wireless Charger USB-C hub?

HyperDrive GN28D PRO 8-IN-2 USBC hub

• Does it support Apple Super Drive?
• How to connect 2 monitors in extended view mode?

ColorSpace UDMA3

• Can't get the unit to full charged after charging overnight
• "Calibrating Finished, Please Reboot" message
• How to fix the corrupted firmware?
• Firmware v52 ( the latest)

HyperDrive GN21D Solo Hub for MacBook & USB-C Devices

• Audio is not working
• Product Specification

HyperDrive GN30B Ultimate USB-C Hub

• What the max. operating temperature?
• Audio jack is not working
• Can't read Micro SD and SD card at the same time
• How come the VGA to projector is not working?
• Does the MiniDP/ HDMI support 4K@ 60Hz?
• Does the USB3.0 port charge the iPhone/iPad?
See all 8 articles

HyperDrive 3-in-1 Connection Kit for USB Type-C Smartphone, 2016 MacBook Pro & 12" MacBook

• How to copy photos from phone to external USB storage device?

HyperDrive GN28B DUO USB-C hub for MacBook Pro 13" and 15" 2016/2017

• How to connecting 2 monitors in extended view mode?
• Does it support Apple Super Drive?
• Does it support the HP Spectre notebook?
• HyperDrive USB ports is too small or tight for my USB flash drive
• SD card is not recognized by the HyperDrive
• Will HyperDrive work with a MacBook Pro that has a snap-on protector cover or case?
See all 16 articles

iShowFast Drive

• How to address no audio on the recorded video file?

HYPERDRIVE GN22B USB TYPE-C HUB WITH HDMI PORT (FOR 2016 MACBOOK PRO & 12" MACBOOK)

• Does it support 4K@60Hz or 30Hz?

HyperDrive GN21C USBC Hub with Mini DisplayPort (for 2016/2017 MacBook Pro & 12" MacBook)

• The Micro SD card went inside the casing. How do I get it out?
• Does the HyperDrive USB Type-C hub with Mini DisplayPort support 4K?
• Why does the HyperDrive USB Type-C Hub with Mini DisplayPort only has USB 2.0 and not USB 3.0 ports

iStick

• How to create a folder in iStick?
• How to format the iStick using Disk Utility on a Mac?
• How to save email attachment to iStick?
• How to transfer file from iStick to iDevice?
• How to transfer file from Dropbox to iStick?
• How to transfer files from camera roll to iStick?
See all 10 articles

iUSBportCAMERA / iUSBportCAMERA2

• How to fix the "End of Test" message?
• Why all the functionalities are grey out?
• How to connect the 5GHz WiFi USB adapter to iUSBport Camera2?
• How to access/download the entire contents of the memory card using the web app.
• How to connect and use the Windows app for iUSBportCAMER / iUSBportCAMERA2?
• How to connect it to Mac computer with OSX 10.7 and below?
See all 29 articles

iUSBport HD

• How to open and edit file in the Pages app?
• USBHub HD
• How to transfer file from iUSB-HD to iPad/iPhone?
• How to reset the unit?
• "Replace Cable" warning message.
• Slow copy from SD/flash to HDD - Fix!
See all 13 articles

iUSBport Mini

• How to connect it to computer wirelessly?
• Using the FTPManager app
• How to update the iUSBPort Mini's firmware using an iPad?
• How to save file via WebDav to the iUSBport Mini?
• How to open up the Micro SD card slot?
• How to transfer images/video files from camera roll to iUSBport Mini?
See all 13 articles

iUSBport2

• Using DocToGo app to save file to USB storage device
• How to transfer files between storage devices connected to the iUSBPort 2?
• How to join a known existing wireless network? (Android)
• How to set password?
• How to get it works with the It's Playing Pro iOS application?
• It's not joined to the known network.
See all 11 articles

iUSBport

• How to connect to Windows computer wirelessly?
• How can I obtain and update firmware to iUSBport without an access to computer?
• How to set password in the iUSBport?
• How to sync data to DropBox from attached USB disk via CloudFTP (iUSBPort)?
• How to transfer video file from Camera Roll to USB drive?
• How to do file transferring on iPhone?
See all 52 articles

ColorSpace UDMA2

• How to backup images to new created folder?
• How to reboot OS from memory card?
• Where can I find the latest ColorSpace UDMA2 firmware updates and user manuals?
• The comparison between the ColorSpace UDMA2 and HyperDrive Hard Disk for iPad.
• What are the differences between the ColorSpace UDMA and UDMA2?
• My Colorspace UDMA2 does not work with the SDXC cards?
See all 15 articles

ColorSpace UDMA

• How to connect ColorSpace UDMA to computer?
• Where can I find the latest ColorSpace UDMA firmware updates and user manuals?
• Where can I get the SDL Scripting manual?
• USB OTG in COLORSPACE UDMA
• Streaming video from all previous models of ColorSpace on iPad via CloudFTP/ iUSBPort.
• Updated to V39 and still unable to turn off Startup Sound.
See all 17 articles

ColorSpace for iPad

• How to upload file to iPad?
• Where can I find the latest ColorSpace for iPad firmware updates and user manual?
• What are the major differences between the HyperDrive ColorSpace for iPad and HyperDrive Hard Drive for iPad ?
• Streaming video from all previous models of ColorSpace on iPad via CloudFTP/ iUSBPort.
• Is the iPad2 compatible with the HyperDrive ColorSpace for iPad (IPHD-000) and HyperDrive Hard Drive for iPad (HDIP-000)?
• If I am using a Windows PC and need to format my HyperDrive Hard Drive for iPad what do I need to do?
See all 10 articles

Hard Drive for iPad (2nd generation)

• How to get the HyperDrive work with the latest iOS version?
• The comparison between the ColorSpace UDMA2 and HyperDrive Hard Disk for iPad.
• Where are the files saved on the HyperDrive Hard Drive for iPad?
• What type of video files can be played on my HyperDrive?
• How to upload images/videos from HyperDrive to iPad?
• How to connect the Photokit Adapter to HDIP unit?
See all 12 articles