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GN28B HyperDrive DUO USB-C Hub does not fit or gets detected by 2018 MacBook Pro



  • Stef Klaassen

    I've just bought a 2018 MacBook Pro and wanted an easy way to connect all my devices to it so I also ordered the HyperDrive Duo 7-in-2. It does not fit at all. "Some pressure" is definitely not enough. I've put a massive amount of pressure on it - endangering my brand new MBP - and finally got it working. I will be in fear each time I try to put it in or out though, since it isn't smooth at all. 

    In fact, at after numerous attempts I was going to say here it was not working at all. Until I tried it on the other (right) side, where it went with relative ease. But the device is made to be used on the left side. So I tried again there heightening the amount of pressure even more and got it working. 

    Since it doesn't appear to be supporting my Dell P2415Q either (using a DP-over-USB-C cable) I won't be using it much anyway. Only when I occasionally need USB 3 or HDMI. 

  • Tommy Prestinario

    Same issue here, except it doesn't stay in and ruined my USB-C ports.   Now everything I plug into the left ports fall out with minimal pressure.


  • Randy DeLeo

    Same issue here, on a late 2018 MacBook Pro. The tolerance is way too tight. This will damage my ports. I can't even put the amount of pressure needed to snap it in place. No wonder it was on sale.

  • Amiel Moodley

    I just bought a Hyperdrive for my 2018 MBP. had to exert a lot of force to get it in. Now I can't take it out, afraid I might break either one. How would you go about safely removing it?

  • Stef Klaassen

    Amiel: in my experience it got easier after using it more often. But as I stated above in my comment I very much feared for damaging my MBP at first as well. I don't think I damaged my ports in any way, but I have been very careful with it in the beginning. 

  • Hidayatullah FHY

    It will feel easier if you give the tutorial on YouTube.

  • Quinn Angaiak

    I used mine once, and now I have to use it upside down for it to power on 🙄


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