Due to Apple receiving numerous feedback about loose USB-C connections in earlier 2016/2017 MacBook Pro models, Apple decided to increase the tightness of USB-C ports in 2017 MacBook Pro and even more so in 2018 MacBook Pro models. Users will feel significant resistance in connecting HyperDrive to the 2017/2018 MacBook Pro for the first time, especially for in final 1mm of connection. It is perfectly fine to exert some pressure to make connection for the first time. Subsequent connections will be easier. We have tested ourselves many times and guarantee that your MacBook Pro will not be damaged in any way.
*** Please remove back protection cover case from MacBook if there is any***
I've just bought a 2018 MacBook Pro and wanted an easy way to connect all my devices to it so I also ordered the HyperDrive Duo 7-in-2. It does not fit at all. "Some pressure" is definitely not enough. I've put a massive amount of pressure on it - endangering my brand new MBP - and finally got it working. I will be in fear each time I try to put it in or out though, since it isn't smooth at all.
In fact, at after numerous attempts I was going to say here it was not working at all. Until I tried it on the other (right) side, where it went with relative ease. But the device is made to be used on the left side. So I tried again there heightening the amount of pressure even more and got it working.
Since it doesn't appear to be supporting my Dell P2415Q either (using a DP-over-USB-C cable) I won't be using it much anyway. Only when I occasionally need USB 3 or HDMI.
Same issue here, except it doesn't stay in and ruined my USB-C ports. Now everything I plug into the left ports fall out with minimal pressure.
Same issue here, on a late 2018 MacBook Pro. The tolerance is way too tight. This will damage my ports. I can't even put the amount of pressure needed to snap it in place. No wonder it was on sale.
I just bought a Hyperdrive for my 2018 MBP. had to exert a lot of force to get it in. Now I can't take it out, afraid I might break either one. How would you go about safely removing it?
Amiel: in my experience it got easier after using it more often. But as I stated above in my comment I very much feared for damaging my MBP at first as well. I don't think I damaged my ports in any way, but I have been very careful with it in the beginning.
It will feel easier if you give the tutorial on YouTube.
I used mine once, and now I have to use it upside down for it to power on 🙄
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