If you're experiencing the HDMI port not working, please check into one of the following things below:
1.) Make sure the cable connection setup is correctly. Rear USB-C port is for the USBC power adapter and the side USB-C port is connecting to computer.
2.) The length of the HDMI cable can not exceed 2 meters.
3.) Some manufactures make its cable that one end has to be connected to a display monitor, and the other end is connected to the source. Normally, the end to display monitor has a "TV" marked on it.
4.) user has to connect to a HDMI display monitor. It is not compatible with the DVI/ Display port or other non-HDMI monitor, even with an adapter.
5.) If none of the port on the hub is working, then please replace the USB-C cable that connecting the hub to computer.
Comments
9 comments
hmm it is not working
@Kooru Please email to support@hypershop.com for the detail of the issue.
My HDMI port was working well for past week of using with my 2018 MBP. Now it seems the HDMI port on the hyperdrive has gotten loose, now my monitor is losing display signal intermittently or with a shake of the usb-C cable.
I have ruled out the cable as an issue as its still works well with my other usb-C devices (connected to same 2018 MBP). Also I noticed using Apple supplied usb-C cable, I totally get no signal to HDMI monitor.
Note: power adapter usb-c cable is connected to the back of hyperdrive unit, with the 2018 MBP usb-c cable connected to the side of hyperdrive unit.
@Victor. please send email to support@hypershop.com, our support associate will reach out to you for replacement.
Maybe this should be detailed on the purchase page, before someone buys your product? I just spent another $25 for a display port --> hdmi adapter only to plugin it in and still not work.
@Jason Pollock.
The FAQ link is posted on the product page.https://www.hypershop.com/products/hyperdrive-7-5w-wireless-charger-stand-usb-c-hub
My monitor is not a 16:9 monitor, it has an HDMI port though.
If I plug my laptop with the same HDMI table into my TV it works, but into my monitor it doesn't.
I just paid 100 bucks for nothing.
PEOPLE this is USB C Thunderbolt 3 and it is 2019, it is not VGA and it is not 1990 anymore, why is that hard to get a port that works on every monitor everytime all the time????!!!!!!!
I have a usb hub with an htmi port on it and i keep on trying to conect it to my phone and the htmi on the other end says no signal
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