How to connect 2 monitors in extended view mode?

If you have 2 x HDMI monitor, the first HDMI monitor is connected from the HDMI port on the hub.  The second monitor is from the primary USB-C/Thunderbolt3 port, with a USB-C to HDMI cable.

If the second monitor is equipped with DVI, VGA or MiniDP, please plug in the USB-C to DVI, VGA or MiniDP cable, such as below:

Screen_Shot_2018-02-05_at_12.12.36_PM.png             Screen_Shot_2018-02-05_at_12.27.01_PM.png

Screen_Shot_2018-02-05_at_12.08.04_PM.png

 

The MiniDP on the hub supports only MiniDP monitor.  It is not compatible with Thunderbolt, DVI, VGA or HDMI monitor, even with an adapter.  See the image below for detail explanation.

IMG_8633.JPG

 

To achieve the extended view in two monitors, one monitor must be connected from HDMI port or MiniDP on the hub, the second monitor must be connected from the USB-C/Thunderbolt3 port.

 

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5 Comments

  • 1
    Avatar
    Anonymous

    Just to be clear it is not possible to connect two external displays using the HDMI and MiniDP?

    So you can only use the HDMI in combination with a USB-C to HDMI/DVI or VGA?

    If this is the case then what is the point of a dock using both USB-C/Thunderbolt ports on the MacBook Pro, if you can't use both the HDMI and MiniDP, then what is the point of building both into the dock.

    So the situation that i have is, that i have 2 external displays that are connect with a HDMI cable and the other one is connected with a MiniDP to DisplayPort cable, i have 1 USB-C/Thundebolt cable to charge the MacBook Pro, 1 USB-C to Ethernet adapter and 1 USB-A to lightning cable to connect my iPhone to the MackBook Pro.

    By the way, if this dock had a ethernet port and was compatible with using a HDMI port and MiniDP at the same time for 2 external displays, then it would be the Ultimate Dock.

    So if any one has a solution, please let me know.

  • 0
    Avatar
    AJ

    Anonymous - I'm not sure you'll ever see this but here is my set-up for what it's worth.

    2017 MBP non-touchbar, using the Hyper Drive GN28B-GRAY model. I have connected HDMI - HDMI for one monitor, and USB-C - HDMI for a second monitor. They've worked perfectly for the past 4 days. (I say this only because when I hooked up this AM, the USB-C - HDMI monitor is reporting no signal, which is what brought me to the website this morning for answers/update etc.)

    tl;dr: you can use two monitors connected through HDMI.. at least for a time! I'll update if I figure out why one of my monitors isn't reporting a signal. Best of luck mate.

  • 1
    Avatar
    Kelvin

    @AJ, if there is no signal from USB-C to HDMI, please remove the cable from the hub and wait for 30 seconds.  After that plug it in again, the video signal should be on again.

    When you plug in or unplug cable/device from the hub, please use one hand to press and hold the hub to prevent any disconnection on other devices.

  • 1
    Avatar
    Anonymous

    @AJ, I was forced to do the same use a USB-C to HDMI, these cables are not that cheap. The dock combined with this special cable does suffice to my needs. It would still be a nice touch if a dock came out that had video outputs that you could use at the same time.

  • 0
    Avatar
    AJ

    @Kelvin - always on top of things with the super fast reply! After swapping various things around, I believe the issue is actually with my USB-C to HDMI cable, not the Hyper Drive or the monitor. I'll try another when I have time to run by the store and see if that remedies the problem. 

    Thanks!

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