Please go to System Preferences > Sound > check on the USB Audio device instead of the internal speaker. Then the audio jack on the Ultimate hub will be working.
Audio jack is not working
Please go to System Preferences > Sound > check on the USB Audio device instead of the internal speaker. Then the audio jack on the Ultimate hub will be working.
Comments
7 comments
i just bought the hub for my ipad pro, the aux is not working now!
I have the same problem, is this firmware issue or hardware issue. How do I get it replaced ?
I purchased the GN30B to use with a Galaxy Tab s6. The audio jack does not work when I plug a HDMI cable into the hub. Is there a fix or a workaround?
Im having the same problem, the audio jack is not working when when the hub is connected with my iPad Pro. Why there are no answers here?
Just purchased this & out the box the audio port isn’t working. Is there a fix for this??
Melvin Hicks
Please refer the FAQ link below:
https://hypershop.zendesk.com/hc/en-us/articles/360000100763-Audio-jack-is-not-working
I’m having the same non-working audio jack issue with the 6-in-1 Hub on my iPad Pro 2018. The suggested ‘system preferences’ fix is for Macs. Is there a fix for iPads?
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