Our USB-A ports are built to USB.org standards and specifications. Some USB flash drives unfortunately are not (http://forums.sandisk.com/t5/All-SanDisk-USB-Flash-Drives/SanDisk-32GB-Cruzer-Force-USB-Flash-Drive-too-tight-for-USB/td-p/322044). If the USB flash drive physically does not fit into the HyperDrive, unfortunately the only option is to switch to a newer USB flash drive that would fit.
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